Introduction
At Winston Porter®, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect personal data. By using our website, shopping with us, or submitting data to us, you agree to the practices described in this policy.
We may periodically update this Privacy Policy to reflect changes to data processing practices. If we make significant changes, we will notify you by posting a prominent notice on our website. Your continued use of our services constitutes acceptance of any revised Privacy Policy.
Collection of Personal Data
We collect personal data when you engage with our brand. This includes:
- Account registration
- Online purchases
- Product reviews
- Survey participation
- Marketing opt-ins
- In-store transactions
- Sweepstakes entries
Information You Provide Directly: As a customer or website visitor, you may provide us with personal data including:
- Contact details – name, email, phone number, mailing address
- Account credentials – username, password, security questions
- Payment information – payment card number, security code, expiration date
- Demographic data – age, gender, lifestyle, shopping preferences
- Communication content – information you provide in emails, chats, survey responses
Automatic Information Collection: We use automated technologies to collect website usage data. This may include:
- Site activity – pages visited, links clicked, files downloaded
- Device information – IP address, device type, browser type
- Location information – general location derived from IP address
- Cookies and tracking technologies – data from cookies, web beacons, locally stored objects
Our website may contain links to third-party sites not governed by this Privacy Policy. We encourage you to review their privacy practices before sharing data.
Use of Personal Data
Winston Porter® uses personal data to improve your shopping experience and enhance our customer service, marketing relevance, and business operations.
We may process personal data for the following purposes:
- Create and manage user accounts
- Process orders and returns
- Provide products, services, and customer support
- Personalize shopping experiences
- Develop and improve products
- Send marketing communications, promotions, and offers
- Respond to inquiries and requests
- Conduct research and analysis
- Maintain site safety and security
- Comply with legal obligations and requirements
Disclosure to Third Parties
We may share limited personal data with third parties that assist us in processing orders, enhancing our services, managing marketing communications, and protecting our brand, customers and site integrity.
These parties are obligated to handle personal data responsibly and are not authorized to use it for unrelated purposes. We do not sell or rent personal data.
Third Parties Receiving Disclosures May Include:
- Service Providers – Companies that support website operations, order fulfillment, marketing, computing services, fraud prevention, payment processing, customer service communications.
- Business Partners – Retail partners that sell or distribute our products in-store or online.
- Legal and Compliance Entities – Government agencies, auditors, and authorities as required by law and due legal process.
Data Retention
We retain personal data for the length of time required to fulfill our business purposes or comply with legal requirements.
When personal data is no longer needed, we take commercially reasonable steps to securely delete or destroy it. Retention periods may vary based on the data type and legal considerations.
Your Privacy Choices & Rights
Marketing Emails: You can opt out of marketing emails at any time through the unsubscribe link they contain. You may continue to receive service-related communications.
Cookies: Most browsers let you remove or reject cookies from websites. Note that doing so may affect the availability and functionality of some website services.
Promotional Offers: If you do not want your data used to provide more relevant product recommendations and special offers, you may opt out by contacting our customer service team.
Account Closure: You may close your online account by emailing customer service. We will delete your account data within 30 days of closure barring legal requirements to retain it.
Modifying Data: You may request to review, correct, update, or delete inaccuracies in personal data by contacting our customer service team.
Data Security
We utilize administrative, organizational, technical, and physical safeguards to protect the confidentiality and integrity of your personal data against loss, misuse, and unauthorized access or disclosure.
Security measures include encrypted data transmission, system monitoring, restricted data access, perimeter and access controls for facilities. While we strive to employ reasonable protections, no system is 100% secure.
Changes to Privacy Policy
We may occasionally update this Privacy Policy to adapt to changing legal requirements and evolving data processing practices. If we make significant changes to the policy, we will post the updated version with a new effective date. Ongoing use of our website and services indicates acceptance of the revised Privacy Policy.
Previous versions of the policy are archived and available upon request by contacting our Privacy Officer. The date on which the latest version of the policy was posted is indicated at the top of the page.
